Telephonic Interpreting Services

MLS Connect

24/7 Telephonic Interpreting Services

MLS Connect is an on-demand professional telephone interpretation service available 24 hours a day, 7 days a week in over 200 languages. Simply dial a toll free 1-800 number, enter an access code and connect within seconds to a live interpreter.

Reasons to Connect include:

  • Substantially improve your communications and build long-lasting relationships with your diverse customer base in the U.S.
  • Increase your business by gaining access to potential customers located across the globe
  • Successfully manage negotiations with overseas partners by avoiding costly language and cultural misunderstandings
  • Improve your limited English proficient employees’ satisfaction and loyalty
  • Expand your service offerings to your locally diverse community
  • Comply with applicable language access laws and regulations

Why MLS Connect?

  • High-quality interpreters with industry-specific expertise ensures effective communication the first time
  • Excellent customer service from MLS – the convenience you expect
  • Established and comprehensive measures taken to maintain privacy and security of communications (interpreters are bound by strict confidentiality and non-disclosure agreements, and an enforced Code of Ethics, HIPAA compliancy is assured)
  • Quick connect times
  • Transparent, real-time accurate billing

Industries served

  • Medical & Healthcare
  • Travel, Tourism & Hospitality
  • Financial & Banking
  • Telecommunications & Utilities
  • Insurance
  • Educational Institutions
  • Call Centers
  • Government Agencies
  • Retail & Customer Services
  • Courts & Legal Systems