MLS Connect
24/7 Telephonic Interpreting Services
MLS Connect is an on-demand professional telephone interpretation service available 24 hours a day, 7 days a week in over 200 languages. Simply dial a toll free 1-800 number, enter an access code and connect within seconds to a live interpreter.
Reasons to Connect include:
- Substantially improve your communications and build long-lasting relationships with your diverse customer base in the U.S.
- Increase your business by gaining access to potential customers located across the globe
- Successfully manage negotiations with overseas partners by avoiding costly language and cultural misunderstandings
- Improve your limited English proficient employees’ satisfaction and loyalty
- Expand your service offerings to your locally diverse community
- Comply with applicable language access laws and regulations
Why MLS Connect?
- High-quality interpreters with industry-specific expertise ensures effective communication the first time
- Excellent customer service from MLS – the convenience you expect
- Established and comprehensive measures taken to maintain privacy and security of communications (interpreters are bound by strict confidentiality and non-disclosure agreements, and an enforced Code of Ethics, HIPAA compliancy is assured)
- Quick connect times
- Transparent, real-time accurate billing
Industries served
- Medical & Healthcare
- Travel, Tourism & Hospitality
- Financial & Banking
- Telecommunications & Utilities
- Insurance
- Educational Institutions
- Call Centers
- Government Agencies
- Retail & Customer Services
- Courts & Legal Systems